Terms of Service

1. Acceptance of Terms

By accessing and using House of Avatars ("the App"), you agree to these Terms of Service ("ToS"). If you do not agree, you must not use the App. We reserve the right to update these terms at any time. Continued use of the App after changes are posted constitutes acceptance of the revised terms.

2. Eligibility

• The App is intended for users 13 years of age or older. If you are under 13, you are not permitted to use the App.
• By using the App, you confirm that you comply with all applicable laws and regulations in your region.
• Accounts are personal and non-transferable. You are responsible for all activity on your account.
• Users are responsible for maintaining the confidentiality of their login credentials.

3. Community Guidelines & Chat Rules

House of Avatars is designed to be a safe and friendly space. Even Groundskeeper Lurch—who has seen many strange things in the graveyard—expects a certain level of decorum. Our core rules:

Be Respectful & Courteous

• No abusive, hateful, or discriminatory language.
• No harassment, bullying, or threats.
• No spamming, trolling, or chat disruptions. Seeker Lilith prefers deep discussions, not chaos.

Be Honest & Authentic

• No impersonation of users, moderators, or entities.
• No sharing of personal or sensitive information—Lilith reminds you that mystery is best.
• No soliciting, promoting, or advertising products, services, or causes.
• No violations of laws or regulations—Lurch doesn't want to add another name to the graveyard.

Be Mindful & Responsible

• No illegal, harmful, or offensive content.
• No content that infringes on the rights of others.
• The app does not allow clickable links or copying text in-app; attempts to share unauthorized content via chat are discouraged.
• No attempts to hack, exploit, or disrupt the App's services.

Hosts reserve the right to mute, kick, or ban users at their discretion. You may appeal decisions via contact@houseofavatars.com.

4. Moderation Policy

To maintain a welcoming environment, moderators may take action:

• Mute – Temporarily restrict chat access (Groundskeeper Lurch thinks of it as a short nap).
• Kick – Remove a user from the App temporarily (Seeker Lilith might suggest reflecting in silence).
• Ban – Permanently disable an account (a fate worse than wandering the graveyard alone).

Users have 14 days to appeal any moderation action. After review, the decision is final.

5. Account Termination & Deletion

• Users may request account deletion via the contact form. Associated data is removed within 60 days.
• We reserve the right to suspend or terminate accounts for violations of these Terms.

6. Privacy & Data Usage

• We collect personal data such as your email for registration and management.
• Chat messages may be monitored or logged to ensure compliance. Data is managed by Unity or Proton Engine.
• Your privacy is governed by our Privacy Policy.

7. Liability Disclaimer

House of Avatars is provided "as is" without warranties. We are not responsible for user-generated content or interactions. We do not guarantee uninterrupted service and are not liable for damages arising from use of the App.

8. Intellectual Property

House of Avatars and all associated branding remains the intellectual property of Jameweb. Users grant permission to moderate and remove content as necessary.

9. Third-Party Services

Built using Unity Technologies, which may collect device data and IP addresses. We do not control Unity's data collection. You can review Unity's Privacy Policy here.

10. Contact

For questions regarding these Terms, contact us via contact@houseofavatars.com.